Guest identity onboarding

Untangle every guest touchpoint

Start from the operator reality: PMS, ERP, CRM, ecommerce, mobile apps, websites, chatbots, and the data trails guests leave behind.

What this creates

A workspace for the operator, a first guest-facing app, and a launch kit for connecting identity across the journey.

Step 1

Operator profile

Tell us who owns the guest relationship and where their identity data starts.

Step 2

Guest journey

Choose the first guest-facing surface and the systems that should eventually recognize the same guest.

Systems in the operator stack

This helps shape the first integration map. The workspace can start with one app and expand touchpoint by touchpoint.

Connection details